In this Privacy Statement, references to we or us are to Mio Technology Australia Pty Ltd of Level 2, 215 Spring Street, Melbourne, Victoria 3000, our company registered address. We collect and use certain personal information about you and we are committed to protecting your privacy and maintaining the security of that information. The purpose of this statement is to explain to you what personal information we collect, how we may use it, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy. Any information that we collect from you will be dealt with in accordance with the Privacy Act 1988.

Collection of Information

When you order, we need to know your name, address, email address, telephone number and credit card details. This allows us to process and fulfill your order. You have the option to withhold personal information that is not required for the order process.

We may use the information collected to contact you to validate your order details, cardholder%u2019s details and shipping address. We will pass this information to WorldPay or any other payment processing or credit reference Organisation. If we have trouble processing an order we will contact you by email first, if unsuccessful then by telephone. We ask for your telephone number which enables us to contact you urgently if there is a problem with your order. We may also disclose your information if we are required to do so by law or regulation. We may also retain any information you provide us by way of feedback from time to time about our Website and the goods and services we provide. It is important to us to provide you with the most appropriate level of service and the most up to date information regarding our products and services. We would therefore like to:
-keep you informed about our products or services and promotional or special offers that we think may be of interest to you; and
- send you our newsletters from time to time by email or in paper form. If you would prefer for us not to send you such information or newsletters then please tick the no box

You will have the option to unsubscribe to any future email communications of this nature. Section please emails us at with the text Unsubscribe in the subject line. We will remove your details from our database.

Mio may issue promotional codes that will entitle you to special promotions and discounts from time to time. When you enter a promotional code, we will ask you for your name and email address to validate the promotional code.

For your security, we have arranged for your credit card payment to be processed by WorldPay and so your payment details will be passed to them. For further information about how WorldPay deals with your information please see WorldPay Support. We will need to pass your details to third parties involved with the order process, such as carriers. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase. We may, however, disclose your information where required by law or to any regulatory body or where we believe this to be appropriate in relation to any criminal or fraud related investigation.

We may collate information and statistics for the purposes of monitoring the use of our Website. This is so that we can make improvements and developments to the Website, but these statistics will not include information that can be used to identify particular individuals.

Use of Cookies

We use a technology called cookies as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. It enables us to identify users and personalise their visit by customising web pages for them by name next time they visit the same site. This means that any information collected in this way can be used to identify you unless you change your browser settings. Most browsers can be set to prevent this happening however, if you do this, you will be unable to proceed with completing an on-line order. If you need further information about changing your browser settings please consult the relevant help option on your tool bar.

Cardholder Details

In order to process credit/debit card transactions, WorldPay may need to verify your personal details for authorisation outside the AEA (Australian Economic Area). Your information will not be transferred intentionally outside the AEA for any other purpose.

Updating your Details

Mio, it's affiliate companies and their partners may use your information to keep you informed about other products, services and special offers that may be of interest to you. In order to maintain the accuracy of our database, you can check, update or remove your personal details by requesting your data to be removed by contacting us via the email address

Third Party Sites

We are not responsible for the practices of other websites or their privacy policies even if you access them from our Website (or vice versa). We recommend that you check each third party website's privacy policy yourself when you visit it.

If you visit our Website from a third party's website we recommend you also check that third party website's privacy policy and practices. Should you have any queries, please contact the owner of that third party website.